1) Has Asus really discovered a {hardware} repair for the defective SD card readers? If somebody RMAs their Ally to Asus this fashion, will they get an SD card reader that now not fails?
Our dedication is to help all prospects successfully. If any consumer suspects they’re encountering points with their merchandise, we encourage them to succeed in out and make use of our RMA course of as wanted. They’ll count on us to offer an acceptable decision.
2) What proportion of ROG Ally methods have this concern?
We can’t touch upon this presently.
3) Assuming there isn’t any {hardware} repair but, why has the guarantee solely been prolonged by one yr?
Apologies Sean, however we can’t touch upon assumptions.
4) What does Asus plan to do for purchasers in territories exterior the US? Will we see guarantee extensions and SD card reimbursement elsewhere?
Service insurance policies range from area to area and are topic to native legal guidelines and laws. Whereas I can’t present you a blanket assertion that encompasses all world operations, you possibly can relaxation assured that our focus is high quality and our goal is to successfully reply our customers issues, no matter location.